My policy? Well, I'll tell you. I come into the office and I read a letter, and I answer it. And whatever I answer, that's my policy. And somebody telephones me and asks me something or other and I answer as best I can. And I guess that's my policy, whatever I've said. And someone comes in, either individually or collectively, and they want to know about production, or sales to Australia, or I don't know what. Anything. And I answer as best I can. I guess that's my policy.

However, after about six months, I did actually – I'd love to have it now, I'd love to have it now – I did write a letter to the staff about my general policy because I... I won't say I became English. I didn't become English or... I won't say I became British, I'd never say that, but I could see that the question also assumed that people would work together better if they knew the direction. And there was some point to it, that it was not just some traditional, non-reflective thinking that went on. It was not some 'Britishism' left over from the civil service that had now insinuated itself into private industry. I actually thought there was some point to it and I did issue... 'issue'. There's a phrase. I did write a policy letter. But do you see how you could fall into it you say, 'I did issue'. I mean, you become very, sort of, formal when you're not.